ORDER TRACKING

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

STEP 1

PLACE YOUR ORDER

Place your order and complete the payment on the website, once your payment is confirmed, we will have a double check of your order content to make sure everything goes right!

STEP 2

PRODUCTION & INSPECTION

Production normally takes around one week, we will keep you updated for the order status, every single doll will be thoroughly inspected when the production is completed.

STEP 3

SHIPPING & CUSTOMS CLEARANCE

It generally takes another 5-7 business days for your doll to arrive. You can track your order here to know where it is by entering the tracking number here.

Get answers to all your questions you might have.

We will answer any questions you may have about our online sales right here.

Monday to Friday from 09:00 to 21:00 UTC +8